Soft Coated Wheaten Terrier Forum:
A little warning: my experience with the petsmart

This is a copy of the e-mail I sent to petsmart storehelp To whom it may concern in your quality control department: On Saturday May 13, 2000. I took my dog, Crunchy, a mixed breed of a soft-coated Wheaton terrier, to your Petsmart store located around 2300 N. Elston in Chicago. I had made a 10:30 grooming appointment the previous Saturday. We arrived early. This was our first visit to the grooming Department at Petsmart. When we arrived the appearance of the grooming area seemed fairly clean, this bit of information is important for it did not stay this way at all. When asked what type of cut I would like for Crunchy, I stated that I wanted a terrier cut and when prompted to blade size I judged by an example she had on the counter so I said since it was for the summer, that her body be cut with a 7 blade and her tail and head trimmed up but to leave it fairly long. I mistakenly asked the women to use her best judgement. Trusting that she was a professional groomer.